Frequently Asked Questions (FAQ)
1. How can I place an order?
You can place an order directly through our website or contact us via WhatsApp for quick assistance.
2. Do you deliver all over Pakistan?
Yes, Purchbay delivers products across Pakistan through reliable courier services.
3. How long does delivery take?
Delivery usually takes 2–5 working days depending on your location.
4. What payment methods do you accept?
We accept:
• Cash on Delivery (COD)
• Bank transfer
• EasyPaisa / JazzCash (if available)
5. Are your electronics products new?
Most products are brand new, but some items such as motors may be used or refurbished, which will always be clearly mentioned in the product description.
6. Can I get help with electronics projects?
Yes! If you need guidance regarding electronics components or compatibility, feel free to contact us on WhatsApp.
7. Can I return a product?
If a product arrives damaged or not working, please contact us within 24 hours of delivery so we can help resolve the issue.